What is Gorgias?
It builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
Gorgias is a tool in the Help Desk category of a tech stack.
Gorgias is an open source tool with GitHub stars and GitHub forks. Here’s a link to Gorgias's open source repository on GitHub
Who uses Gorgias?
Companies
4 companies reportedly use Gorgias in their tech stacks, including Product Stack, Sud Web, and PlayTyme.
Developers
28 developers on StackShare have stated that they use Gorgias.
Gorgias Integrations
Gmail, Mailchimp, Stripe, Shopify, and WooCommerce are some of the popular tools that integrate with Gorgias. Here's a list of all 15 tools that integrate with Gorgias.
Pros of Gorgias
2
Gorgias's Features
- Conversation history and order data
- Drive revenue with chat campaigns
- Data-rich macros
Gorgias Alternatives & Comparisons
What are some alternatives to Gorgias?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Reamaze
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Tidio
It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.
