What is ManageEngine ServiceDesk Plus?
It is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
ManageEngine ServiceDesk Plus is a tool in the Help Desk category of a tech stack.
Who uses ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus Integrations
ManageEngine ServiceDesk Plus's Features
- Best practice ITSMworkflows
- Powerful integrationswith IT managementapps
- Smartautomation
- Extensive reportingcapabilities
- Codelesscustomizations
- Deploy on cloud oron-premises
ManageEngine ServiceDesk Plus Alternatives & Comparisons
What are some alternatives to ManageEngine ServiceDesk Plus?
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
OTRS
It is a modern, flexible ticket and process management system
that allows service management professionals in any industry
to keep pace with today’s lightning-fast,results-driven business environment.
