Need advice about which tool to choose?Ask the StackShare community!
Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn MorePros of FreshDesk
Pros of Jitbit Helpdesk
Pros of Zendesk
Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
Pros of Jitbit Helpdesk
- Turn-key, no need to become an expert in another app3
- Easy to configure and very versatile2
Pros of Zendesk
- Centralizes our customer support135
- Many integrations72
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan5
- Woopra integration4
- Proactive Customer Support3
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Integrations0
Sign up to add or upvote prosMake informed product decisions
What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is Jitbit Helpdesk?
Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server.
Has everything you'd expect from a help desk software, but lowest possible price.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Need advice about which tool to choose?Ask the StackShare community!
What companies use FreshDesk?
What companies use Jitbit Helpdesk?
What companies use Zendesk?
What companies use FreshDesk?
What companies use Jitbit Helpdesk?
Sign up to get full access to all the companiesMake informed product decisions
What tools integrate with FreshDesk?
What tools integrate with Jitbit Helpdesk?
What tools integrate with Zendesk?
What tools integrate with FreshDesk?
Sign up to get full access to all the tool integrationsMake informed product decisions
What are some alternatives to FreshDesk, Jitbit Helpdesk, and Zendesk?
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Happyfox
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work.
Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.