TippingCanoeCa...
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  • Set-up Wide-Scale Monitoring in minutes; Great Customer Support.

    November 18, 2014 21:15

    We migrated our infrastructure monitoring to Scout about six months ago when our previous monitoring solution became unreliable and cumbersome to maintain. We were pleasantly surprised at the ease of implementation and the library of plugins already available.

    The fine grain polling frequency and long term metric logging helped us maintain the high level of uptime our application requires. Moreover, due to the nature of the Scout protocol, changes to our specific application monitoring can be configured at a high level in their interface with a few clicks.

    For the few times we have been in communication with their support team to help sort our questions or clarify details, we have been thoroughly impressed at their response time and personalized attention to our needs.

    We highly recommend using Scout.

    Ease of Use Documentation Reliability Support