Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

For creating and updating events in the agent's calendar when a Task is assigned to them.

Also to receive notifications when an event changes so the corresponding Zendesk task can be updated.

To create and update calendar events when the Evernote reminder is created/changed.

Also to listen for changes to the calendar events so the Evernote reminders can be amended accordingly.