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What is Avaya?

It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Avaya is a tool in the Call Center as a Service category of a tech stack.

Who uses Avaya?

Avaya's Features

  • Contact center market
  • Best Communication Solutions
  • Cloud-based phone system
  • Pay only for the on-premises software
  • Easy on your budget

Avaya Alternatives & Comparisons

What are some alternatives to Avaya?
Genesys
It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.
Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
RingCentral
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
Ziwo
Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.
See all alternatives

Avaya's Followers
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