What is Elevio?
elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most.
It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc
Elevio is a tool in the Help Desk category of a tech stack.
Who uses Elevio?
Companies
11 companies reportedly use Elevio in their tech stacks, including Dixa, technology, and Rev.io.
Developers
9 developers on StackShare have stated that they use Elevio.
Elevio Integrations
Google Analytics, Zendesk, Mixpanel, Intercom, and Segment are some of the popular tools that integrate with Elevio. Here's a list of all 18 tools that integrate with Elevio.
Decisions about Elevio
Here are some stack decisions, common use cases and reviews by companies and developers who chose Elevio in their tech stack.
Priit Kaasik
Engineering Lead at Katana MRP · | 8 upvotes · 337K views
Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.
In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.
Blog Posts
Elevio's Features
- knowledge base
- support system
- live chat
- rss feeds
- site status
- comments
- contextual support
Elevio Alternatives & Comparisons
What are some alternatives to Elevio?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.