Solid error tracking service
November 19, 2015 15:23
Our team has been testing Rollbar as a possible replacement for Honeybadger and has liked it enough to decide to make the switch! Some of the features that stood out to us:
Better UI/UX in general that makes the app feel more comfortable to use
Pricing is more affordable (assuming a reasonable number of events per month)
Powerful notification settings, letting us set up different issue severity and only receive notifications on what matters most (more signal, less noise)
Mute option (another way to cut down on the noise)
More logical error grouping (especially for JavaScript errors)
More powerful options for auto-resolving and cleaning up old errors
Nice "person tracking" functionality to see who is affected by various errors
Good asynchronous error reporting options in the Ruby adapter
RQL query language for powerful searching (although it's still a little rough around the edges)
We ran into a few minor annoyances:
The gem providing Resque support is developed by a third-party and doesn't seem to get much use (1 watcher and 4 stars as of the time of this review). Honeybadger provides native Resque support in the official Ruby gem.
There doesn't seem to be any search functionality on the documentation page.
No documentation and a slightly unintuitive workflow for one of the integrations we use.
Overall, Rollbar looks like a solid service that was easy to set up, easy to use, and has some powerful features for searching through past error data. We're looking forward to making the switch.