Johan Vosloo
jvosloo
5 points

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  • Phenomenal service and support!

    April 14, 2017 22:34

    We have recently moved our Playframework app to Clevercloud. It was relatively painless and the few issues we did have was mostly of the RTM type.... in fact, everything came down to minor configuration tweaks on our side... the Clevercloud stack performed flawlessly throughout.

    The Clevercloud team doesn't have a moat of "Level 1 Support" people around their technical experts, who try to fob off support queries with canned responses, like a lot of other hosting companies do.... when you have a technical question it gets answered by a member of the core engineering team, pretty much straight away. They are knowledgeable, think out the box and are willing to entertain non-standard requests (within reason).

    The platform is accessible via a web-based console or a custom CLI. Both are easy and straightforward to use. Changing your scaling strategy (vertical, horizontal or both) is dead simple, as are deployments (git push). We don't use Github, but I understand things are even easier if you do. The infrastructure also seems quite robust (a little early to tell for sure) and is certainly performant.

    For us as primarily software developers who do server admin, etc. mostly in self-defence, the Clevercloud platform and team is heaven sent. It's like having your own data centre, run by your own team of dedicated devops ninjas... at a fraction of the price and none of the HR issues 😄

    Ease of Use Documentation Reliability Support