Twilio
developer-apis enterprise-software telephony
San Francisco, CA

AI/Machine Learning Senior Engineer

Apply

Because you belong at Twilio

The Who, What, Where and Why

Who?

Twilio is looking for a Senior Software Engineer who wants to design, develop, deploy and operate AI and Machine Learning services at scale working side-by-side with our Data Science and NLP experts to build the technology to power the next generation AI-powered communication products. You will work on natural language understanding, dialog Management, and training pipelines with a focus on high availability and scale, all running in our virtualized cloud environment. You bring experience with complex distributed systems and machine learning pipelines, working in a Java production system, and comfort with Python. Even better, you have expertise with ML and NLP frameworks and you are comfortable with with scalable data pipelines and data stores (MySQL, Cassandra, Kafka & Spark).

What?

As a senior AI/Machine Learning engineer, you would be working alongside a collaborative team of engineers and data scientists, building the Twilio's next generation AI products. In doing so, you will own, create and operate REST APIs, Machine Learning Pipelines, and Data Pipelines to power our AI systems. As a Senior Engineer you will be responsible for building the infrastructure comprised of horizontally scalable Java & Python services, high availability data stores, scalable machine learning pipelines, distributed queues and developer-facing APIs. You will mentor junior engineers on the team as well as part of the interview team on new positions to develop and grow the team.

Why?

Twilio’s mission is to fuel the future of communications. Twilio Understand is the brain of Twilio’s biggest and most complex communication deployments. From major enterprises around the globe to multi-billion dollar software companies, Twilio Understand powers the natural language understanding and dialog management of their entire customer experience. We're looking for a strong Senior Engineer to join our team and help us rapidly scale the system to the next level while maintaining a highly available mission-critical service.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.  

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in innovation weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.   

Where?

This position will be located in our office at 375 Beale Street in San Francisco or in Mountain View.  You should expect the normal perks: catered meals, snacks, game room, ergonomic desks, etc. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive.  We seek out people who live by our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

RSVP

About us:

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

Work with this stack
Apply