developer-apis enterprise-software telephony
Tallinn, Estonia

Engineering Manager - Programmable SMS


Because you belong at Twilio

The Who, What, Where and Why


Twilio is looking for a Engineering Manager who is passionate about leading a team of engineers designing, developing, deploying and operating services with demanding availability, scale, throughput and latency requirements in our programmable SMS stack. You will need to care about trust and reliability as the foundation of your decisions. You are experienced in leading people in software development or communications. You will be working together with the product managers and engineering leadership in the Messaging team setting the goals and deliverables for your team.  Bring excellent communication and planning skills to manage expectations of people around you.


A great day for you would be working together with a team that is distributed across multiple time-zones, developing and operating some of the most critical components in Twilio SMS infrastructure. Reporting on the operational performance of the services owned by the team. You would ensure the correct allocation of resources between daily operational tasks, feature development and technical excellence whilst removing organisational roadblocks from the developers paths. At the same time you make sure that your team continues to grow through catering for learning and development needs and goal setting.


The Programmable Messaging team enables builders to create unique communication experiences to make, receive and control message based interactions around the globe. The Programmable Messaging team develops and operates the worldwide infrastructure for SMS and OTT channels based messaging together with the surrounding services and is a vital product in the Twilio catalog.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Engineering team plays an integral role in building out the products that allow our developer community to meet their communication needs.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.   


This position will be located in our office at Veerenni 24 in Tallinn, Estonia. You should expect the normal perks and environment which is common in a modern knowledge based company. Occasional travel to the San Francisco based headquarters is something that you should be able to accommodate as well. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive.  We seek out people who live by our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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