developer-apis enterprise-software telephony
San Francisco, CA

Manager of Developer Community



As the leader of the developer community team for Twilio, your job is to propel developers to build the future of communications together. A leader on the developer community team might be found serving in many different capacities: 

  • Recruiting and retaining high quality developers with strong communication skills
  • Creating technical content for publication on our blog and other channels to showcase the work of our community.
  • Building, supporting and connecting our developer community on consumer and developer social channels.
  • Writing production-quality code as a core contributor to the Twilio blog codebase.
  • Gathering and socializing product feedback that will inform engineering, sales, and marketing decision making.
  • Mentoring developers both internally and externally help them level-up their skills.


A Twilio developer community servant leader should be a software development professional with a track record of delivering web and/or mobile applications and leading high performing technical teams. Strong communications skills are also essential to serve in this role.  Some specific qualities we are looking for are:

  • Leadership and service in developer communities.
  • Track record of challenging and empowering a team to deliver at a level of excellence
  • Strong technical writing skills demonstrated via blog posts, documentation and other written work.
  • Strong and diverse engineering skills - if you were writing code full time, you'd be a great performer. You also have a finger on the pulse of current development technologies across several platforms.
  • Social and hustling skills - a lot of great connections and opportunities are discovered simply by getting out and talking to people. This is something you should be able to do well.
  • Friendly and approachable people do well as the teachers and mentors we're looking for.
  • Entrepreneurial thinking and the ability to act effectively with only high-level direction is also essential.
  • Deep understanding of the developer ecosystem.

Application notes:

  • Please include a cover letter along with your resume, describing why you believe you'd be a great fit for the team.
  • Links to other web sites and resources where we might learn more about you (GitHub, Twitter, Dribbble, Deviant Art portfolio, etc.) are greatly appreciated.

About us:

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogot√°, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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