Twilio
developer-apis enterprise-software telephony
Tallinn, Estonia

Senior Data Scientist - Super Network

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Because you belong at Twilio

The Who, What, Why and Where

Do you want to be part of delivering the global connectivity that powers the future of communications?
Twilio’s Super Network team is responsible for providing and managing the telco connectivity and services that power the Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require and is operating in a cost-efficient manner.

Twilio is looking for a Senior Data Scientist to join our Super Network Health Services team to help us build the next-generation platform for detecting performance issues in Twilio’s carrier network. The Super Network Health Services team is responsible for the resiliency of Super Network carrier connections.

In this role, you will work with petascale data generated by thousands of systems and growing rapidly every day. You’ll leverage your experience in statistics, deep learning and predictive analysis of massive data sets. You will make key technical decisions and modelling choices, as well as writing amazing code, and you’ll provide actionable intelligence and analysis to the business. You’ll apply data science tools and techniques appropriately based on your judgment and intuition and your understanding of human behaviour.

Who?

Twilio is looking for a data scientist with a demonstrated track record.

  • 8 years of academic or professional experience in statistics, data science or other quantitative fields.
  • Masters (or equivalent) in statistics, mathematics or other quantitative disciplines.
  • Hands-on experience with core data science algorithms for classification, regression, time-series analysis, and various visualization techniques. You’ll need a strong grasp of probability theory.
  • Expert knowledge in one or more of the following languages to wrangle and understand the data: SQL, R, and Python+Scipy.
  • You’ll be getting your hands dirty with data, so you should have extensive Unix skills and data mining skills. You’ve written a MapReduce job, queried MySQL, worked with Spark or extracted data from S3.
  • Passionate about working with data at scale.
    You love to learn and constantly investigate new techniques and methodologies.
  • Enthusiasm for working in a high profile, fast-paced startup culture. We ship products on a daily basis, with tight schedules, small teams, and a very large user base.
  • Passionate. Persistent. Creative. You have the ability to drive towards actionable results. You find clever ways around problems or just plow through them. When you don’t know it, you figure it out. You are a self-starter and you get things done -- you are a DOer.

What?

As a Senior Data Scientist, you will:

  • Work with stakeholders across the company to identify opportunities.
  • Lead the development and implementation of custom data models for automated anomaly detection systems.
  • Data mining and analyzing using the state of the art methods.
  • Data Wrangling/ Cleansing.
  • Improve data collection and include data sources from third party systems.
  • Contribute to product decisions with ad-hoc analysis and awesome storytelling presentation.
  • Lead the development of processes and tools to track and report on system performance.  
  • Guide other team members in data science methodology and processes.

Why?

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.

Twilio’s Super Network team is responsible for providing and managing the telco connectivity and services that power the Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require and is operating in a cost-efficient manner.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.

Where?

This position will be located in our beautiful and well designed office at Veerenni 24 in Tallinn. You will enjoy our incredible perks: monthly breakfast, twice a week lunch, dinner during our bi-weekly global All Hands and a fully-stocked kitchen with a variety of snacks and beverages. We have many team building events weekly, monthly and of course annual summer days. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook. Do you want to experience all of this with the best people? Join Twilio Tallinn team!

About us:

Founded in 2008, Twilio has ~ 2,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore, and Tallinn.

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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