developer-apis enterprise-software telephony
Tallinn, Estonia

Senior Engineering Manager - Super Network


Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking an Engineer Manager to Super Network SMS team to be a key leader in building out Twilio SMS infrastructure. This role will lead engineering teams working on routing and number lookup domains. Reporting to the Engineering lead of SMS Engineering, this position is critical and will support Twilio’s continued significant growth.


Twilio is looking for a leader with a demonstrated leadership skills in software engineering domains.

  • 7+ years of experience in software or telecommunications industry
  • Previous experience in leading role
  • Understanding of software development methodologies
  • Great communication and expressive skills


As an Engineering Manager, you will:

  • Be responsible for engineering team deliverables
  • Work together with product management on the roadmap
  • Ensure staffing and performance of the engineering team
  • Have to travel in EU/US a couple of times in year


SMS Engineering is responsible for developing and operating one of the key products of Twilio. While doing providing more than 60 billion interactions a year it is critical that SMS infrastructure is highly reliable, low latency, efficient and able to sustain sudden rapid increases and decreases in load.

Routing and number lookups are key components for ensuring high deliverability of customer messages according to their business needs, including cost and regulatory requirements  in 120 countries.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our beautiful and well designed office at Veerenni 24 in Tallinn. You will enjoy our incredible perks: monthly breakfast, twice a week lunch, dinner during our bi-weekly global All Hands and a fully-stocked kitchen with a variety of snacks and beverages. We have many team building events weekly, monthly and of course annual summer days. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook. You want to experience all of this with the best people? Join Twilio Tallinn team!

About us:

Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore, and Tallinn.

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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