developer-apis enterprise-software telephony
London, United Kingdom

Senior Solutions Engineer



Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Senior Solutions Engineer to join our team in Munich. The role of the Twilio Senior Solutions Engineer is crucial to the successful execution of our go-to-market strategy. We are looking for a Senior Solutions Engineer who has a rare combination of hands-on technical skills and strong business acumen. 

Senior Solutions Engineers at Twilio should feel comfortable advising and presenting to everyone from developers to product managers to C-level executives. You will be joining a tight knit team of highly skilled and experienced Solution Architects and we’ll be looking at you to take the team to a higher level of performance.


On the functional front, we’ll be looking for the Senior Solutions Engineer with experience in some of the following:

  • Strong experience in consultative roles either in pre-sales or consulting

On the technical front, we’ll be looking for hands-on experience in one or more of the following areas: 

  • Web development (JavaScript, HTML, frontend frameworks - React, Vue.js, Angular)
  • Mobile development (iOS and / or Android)
  • Backend development (Java, C#, Node.js, Python, PHP, REST API's)
  • Cloud platform experience (Amazon Web Services, Google Cloud, Microsoft Azure)


As a Senior Solutions Engineer, you would be;

  • Working closely with Solution Architects, Product Management, and customers to craft innovative, flexible, and scalable solutions that help customers transform their engagement strategy through the adoption of the Twilio platform.
  • Throughout the sales cycle, focus on helping customers gain confidence in the Twilio platform by articulating the value of our APIs, the SuperNetwork and the engagement cloud.  

You also understand the best way to show the art of the possible and inspire customers is by building and sharing relevant content. You’ll get plenty of opportunity to just do that; The EMEA SE team actively contributes technical content, here are some recent demos, blog posts and presentations:

As a customer advocate, you’ll be their voice back to our Product and Engineering organizations and help drive Twilio product strategy.


In EMEA, we have built a strong business and the region operates with the tenacity and focus of a startup within Twilio. We are a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


This position will be in our beautiful, and expanding London office located at 4 Crown Place. You will enjoy our incredible perks: Monthly breakfast, catered lunches and dinners at least twice a week, snacks, massages, monthly birthday treats, regular team events and activities, along with our bi-weekly global All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us

Founded in 2008, Twilio has over 1,500 employees, with headquarters in San Francisco and other offices in Atlanta, Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. 

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.


Work with this stack