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  5. Microsoft SharePoint vs Olark

Microsoft SharePoint vs Olark

OverviewComparisonAlternatives

Overview

Olark
Olark
Stacks411
Followers72
Votes70
Microsoft SharePoint
Microsoft SharePoint
Stacks440
Followers314
Votes7

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Detailed Comparison

Olark
Olark
Microsoft SharePoint
Microsoft SharePoint

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

It empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.

CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API
Authentication; Business Intelligence; Web Content Management
Statistics
Stacks
411
Stacks
440
Followers
72
Followers
314
Votes
70
Votes
7
Pros & Cons
Pros
  • 28
    Easy to communicate with customers
  • 14
    Simple setup
  • 11
    Good interface
  • 8
    Free
  • 4
    Chrome/Safari notifications about new messages
Pros
  • 3
    Great online support
  • 1
    Perfect version control
  • 1
    Secure
  • 1
    Stable Platform
  • 1
    Seamless intergration with MS Office
Cons
  • 2
    Rigid, hard to add external applicaions
  • 1
    User interface. Steep learning curve, old-fashioned
Integrations
Segment
Segment
Zendesk
Zendesk
Help Scout
Help Scout
Highrise
Highrise
Salesforce Sales Cloud
Salesforce Sales Cloud
FreshDesk
FreshDesk
Unbounce
Unbounce
Desk.com
Desk.com
KickoffLabs
KickoffLabs
Jira
Jira
Slack
Slack

What are some alternatives to Olark, Microsoft SharePoint?

Google Drive

Google Drive

Keep photos, stories, designs, drawings, recordings, videos, and more. Your first 15 GB of storage are free with a Google Account. Your files in Drive can be reached from any smartphone, tablet, or computer.

Dropbox

Dropbox

Harness the power of Dropbox. Connect to an account, upload, download, search, and more.

Box

Box

The Box API gives you access to the content management features you see in our web app and lets you extend them for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the Box web interface.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

HackPad

HackPad

Hackpad is a smart collaborative workspace that your team will love.

Quip

Quip

Edit and discuss in one place. Quip combines documents with messages so you can work faster, on the web or on the go.

Nextcloud

Nextcloud

A suite of client-server software for creating and using file hosting services The most deployed self-hosted file share and collaboration platform on the web. Access & collaborate across your devices.

ceph

ceph

In computing,It is a free-software storage platform, implements object storage on a single distributed computer cluster, and provides interfaces for object-, block- and file-level storage.

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