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  5. Microsoft SharePoint vs Zopim

Microsoft SharePoint vs Zopim

OverviewComparisonAlternatives

Overview

Zopim
Zopim
Stacks403
Followers84
Votes28
Microsoft SharePoint
Microsoft SharePoint
Stacks440
Followers314
Votes7

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Detailed Comparison

Zopim
Zopim
Microsoft SharePoint
Microsoft SharePoint

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

It empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.

Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support
Authentication; Business Intelligence; Web Content Management
Statistics
Stacks
403
Stacks
440
Followers
84
Followers
314
Votes
28
Votes
7
Pros & Cons
Pros
  • 18
    Real-time user chat
  • 7
    Free plan for startups
  • 3
    Simple setup
Pros
  • 3
    Great online support
  • 1
    Perfect version control
  • 1
    Secure
  • 1
    Stable Platform
  • 1
    Seamless intergration with MS Office
Cons
  • 2
    Rigid, hard to add external applicaions
  • 1
    User interface. Steep learning curve, old-fashioned
Integrations
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Highrise
Highrise
SugarCRM
SugarCRM
Zoho CRM
Zoho CRM
Pivotal Tracker
Pivotal Tracker
Jira
Jira
UserVoice
UserVoice
Jira
Jira
Slack
Slack

What are some alternatives to Zopim, Microsoft SharePoint?

Google Drive

Google Drive

Keep photos, stories, designs, drawings, recordings, videos, and more. Your first 15 GB of storage are free with a Google Account. Your files in Drive can be reached from any smartphone, tablet, or computer.

Dropbox

Dropbox

Harness the power of Dropbox. Connect to an account, upload, download, search, and more.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Box

Box

The Box API gives you access to the content management features you see in our web app and lets you extend them for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the Box web interface.

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

HackPad

HackPad

Hackpad is a smart collaborative workspace that your team will love.

Quip

Quip

Edit and discuss in one place. Quip combines documents with messages so you can work faster, on the web or on the go.

Nextcloud

Nextcloud

A suite of client-server software for creating and using file hosting services The most deployed self-hosted file share and collaboration platform on the web. Access & collaborate across your devices.

ceph

ceph

In computing,It is a free-software storage platform, implements object storage on a single distributed computer cluster, and provides interfaces for object-, block- and file-level storage.

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