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  1. Stackups
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  5. BugMuncher vs Zoho CRM

BugMuncher vs Zoho CRM

OverviewComparisonAlternatives

Overview

Zoho CRM
Zoho CRM
Stacks264
Followers207
Votes2
BugMuncher
BugMuncher
Stacks3
Followers8
Votes1

BugMuncher vs Zoho CRM: What are the differences?

BugMuncher: Visual feedback for your website. BugMuncher is the best way for users to give feedback and bug reports on your website. Users can highlight and black out areas of your site, then BugMuncher will create a screen shot and send it directly to you; Zoho CRM: Close More Deals in Less Time. Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

BugMuncher and Zoho CRM are primarily classified as "Bug Reporting" and "CRM" tools respectively.

Some of the features offered by BugMuncher are:

  • Visual Feedback- With BugMuncher your users can highlight relevant areas of your site.
  • Privacy Protected- Users can black out their personal information, so their personal details stay private.
  • More User Info- BugMuncher feedback automatically includes user info like browser, version, screen size & operating system.

On the other hand, Zoho CRM provides the following key features:

  • Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies.
  • Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them.
  • Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts

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Detailed Comparison

Zoho CRM
Zoho CRM
BugMuncher
BugMuncher

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

BugMuncher is the best way for users to give feedback and bug reports on your website. Users can highlight and black out areas of your site, then BugMuncher will create a screen shot and send it directly to you.

Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies;Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them;Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts;Forecasting- Link data from the Opportunities Tracking tool to effectively set sales targets, track progress, and allocate resources to achieve your goals;MailMagnet- Reduce email clutter and focus only on what matters; Keep customers emails inside CRM;Mail Merge- Instantly create bulk Mail Merge documents - in either customized or standard templates;Document Library- Organize & share the latest marketing collateral with salespeople;Social CRM- Link customer's LinkedIn, Facebook and Twitter profiles into your Zoho CRM system;CRM On-The-Go- Stay connected and up-to-date wherever you go. Zoho’s Mobile Edition gives you instant access to customer info and sales activity on your iPad, iPhone, Android and BlackBerry devices;CRM for Google Apps- Zoho CRM works seamlessly with Google Apps, making it easy to collaborate, communicate and share. Whether it's Google Email, Docs, Contacts, Calendar or Tasks, everything’s tightly linked within your CRM account;Extend CRM- APIs, Webhooks & Custom Applications;Market Smarter- Campaigns, Mass Email & Autoresponders;Stay Secure- Profiles, Hierarchy, Groups & Data-Sharing
Visual Feedback- With BugMuncher your users can highlight relevant areas of your site.;Privacy Protected- Users can black out their personal information, so their personal details stay private.;More User Info- BugMuncher feedback automatically includes user info like browser, version, screen size & operating system.;Instant Notification- Feedback and screenshots are instantly emailed directly to you, as well as being stored in your control panel.;Highlight- Your website's users can simply click and drag to highlight areas of your website relevant to their feedback. This shows you exactly what your users are describing.;Black Out- Users can also use 'black out' mode to cover up any sensitive information with black boxes before they send their feedback.;Preview and send.- Screenshots are then automatically created, and shown to your users for them to approve before being sent on to you, along with their description and browser details.;SSL Encryption- BugMuncher works over a secure, encrypted, SSL connection. This way you are safe in the knowledge that your data cannot be intercepted between your website and BugMuncher.;Instant Email Notification- BugMuncher can send you an instant email notification when ever a feedback report is submitted. This email contains all the report information, as well as the screenshot as an attachment.;Feedback Reports Saved- All Feedback reports and screenshots are saved to your BugMuncher control panel, allowing you to view, search and close them at your leisure. All data is backed up daily so you don't need to worry about ever losing your data.;User Information- Important User Information is automatically saved with all feedback reports, this data includes their browser and version, operating system, full user agent, screen size, and email address (if provided).;JavaScript API- BugMuncher's JavaScript API provides an interface through which you can open and close the widget, set call back functions for when the widget is opened and closed, and trigger silent screenshots.; Internationalisation- BugMuncher is currently available in English, Dutch, Swedish and Turkish, with more translations coming soon.
Statistics
Stacks
264
Stacks
3
Followers
207
Followers
8
Votes
2
Votes
1
Pros & Cons
Pros
  • 1
    Lead management
  • 1
    Email / Blog scheduling
Pros
  • 1
    I love the google-admin like screenshot w annotation
Integrations
Zopim
Zopim
FreshDesk
FreshDesk
Unbounce
Unbounce
GitHub
GitHub
Bitbucket
Bitbucket
Zendesk
Zendesk
Trello
Trello
Jira
Jira
Zapier
Zapier

What are some alternatives to Zoho CRM, BugMuncher?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

BugHerd

BugHerd

BugHerd embeds directly into a website so bugs are flagged and managed visually without the need to fill out lengthy forms. BugHerd also lets your client and stakeholders log bugs visually right from within your website or web application. They never have to switch into another app, and it’s easier and faster than sending an email.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

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