Bugzilla vs FogBugz: What are the differences?

Bugzilla: Server software designed to help you manage software development. Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack; FogBugz: The world's easiest bug tracking system. FogBugz tracks bugs, issues, and customer support tickets through every stage of the development process. We built it to be quick and easy to use, so that your developers will actually use it. Over 20,000 teams from the world's best software companies use FogBugz because it keeps their developers productive and happy.

Bugzilla and FogBugz belong to "Issue Tracking" category of the tech stack.

Some of the features offered by Bugzilla are:

• Optimized database structure for increased performance and scalability
• Excellent security to protect confidentiality
• Advanced query tool that can remember your searches

On the other hand, FogBugz provides the following key features:

• Issue and Bug Tracking- Effortless Bug Reporting, Customizable Case Lists, and Full Case Histories
• Project Management- Wikis, Evidence-based Scheduling, Task Outlining, and Reporting
• Customer Support- Email Management, AutoSort, and Snippets

ebay, PayPal, and Foursquare are some of the popular companies that use FogBugz, whereas Bugzilla is used by Wikipedia, Grooveshark, and Mozilla. FogBugz has a broader approval, being mentioned in 11 company stacks & 5 developers stacks; compared to Bugzilla, which is listed in 7 company stacks and 3 developer stacks.