Intercom vs. Capsule CRM vs. Contactually

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.

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CRM

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Description

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is Capsule CRM?

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

What is Contactually?

Contactually is the smarter way to nurture key relationships and get more from your sales and business development process.

Pros

Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose Capsule CRM?
    Why do you like Capsule CRM?

    Why do developers choose Contactually?
    Why do you like Contactually?

    Cons

    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using Capsule CRM?
    No Cons submitted yet for Capsule CRM
    Downsides of Capsule CRM?

    What are the cons of using Contactually?
    No Cons submitted yet for Contactually
    Downsides of Contactually?

    Pricing

    How much does Intercom cost?
    Intercom Pricing
    How much does Capsule CRM cost?
    How much does Contactually cost?
    Contactually Pricing

    Companies

    What companies use Intercom?
    1322 companies on StackShare use Intercom
    What companies use Capsule CRM?
    2 companies on StackShare use Capsule CRM
    What companies use Contactually?
    1 companies on StackShare use Contactually

    Integrations

    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with Capsule CRM?
    15 tools on StackShare integrate with Capsule CRM
    What tools integrate with Contactually?
    4 tools on StackShare integrate with Contactually

    What are some alternatives to Intercom, Capsule CRM, and Contactually?

    • Customer.io - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

    Latest News

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    What to expect: Your first few months as an engineer...
    Erika Hall on the importance of conversation in design


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