Intercom vs. Salesforce Sales Cloud vs. Capsule CRM

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.







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What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is Salesforce Sales Cloud?

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

What is Capsule CRM?

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.


Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose Salesforce Sales Cloud?
    Why do you like Salesforce Sales Cloud?

    Why do developers choose Capsule CRM?
    Why do you like Capsule CRM?


    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using Salesforce Sales Cloud?
    No Cons submitted yet for Salesforce Sales Cloud
    Downsides of Salesforce Sales Cloud?

    What are the cons of using Capsule CRM?
    No Cons submitted yet for Capsule CRM
    Downsides of Capsule CRM?


    How much does Intercom cost?
    Intercom Pricing
    How much does Salesforce Sales Cloud cost?
    Salesforce Sales Cloud Pricing
    How much does Capsule CRM cost?


    What companies use Intercom?
    1331 companies on StackShare use Intercom
    What companies use Salesforce Sales Cloud?
    670 companies on StackShare use Salesforce Sales Cloud
    What companies use Capsule CRM?
    2 companies on StackShare use Capsule CRM


    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with Salesforce Sales Cloud?
    69 tools on StackShare integrate with Salesforce Sales Cloud
    What tools integrate with Capsule CRM?
    15 tools on StackShare integrate with Capsule CRM

    What are some alternatives to Intercom, Salesforce Sales Cloud, and Capsule CRM?

    • - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

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