Intercom vs. SugarCRM vs. Capsule CRM

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.

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102
CRM

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2
CRM

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Hacker News, Reddit, Stack Overflow Stats

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Description

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is SugarCRM?

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

What is Capsule CRM?

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Pros

Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose SugarCRM?
    Why do you like SugarCRM?

    Why do developers choose Capsule CRM?
    Why do you like Capsule CRM?

    Cons

    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using SugarCRM?
    No Cons submitted yet for SugarCRM
    Downsides of SugarCRM?

    What are the cons of using Capsule CRM?
    No Cons submitted yet for Capsule CRM
    Downsides of Capsule CRM?

    Pricing

    How much does Intercom cost?
    Intercom Pricing
    How much does SugarCRM cost?
    SugarCRM Pricing
    How much does Capsule CRM cost?

    Companies

    What companies use Intercom?
    1331 companies on StackShare use Intercom
    What companies use SugarCRM?
    7 companies on StackShare use SugarCRM
    What companies use Capsule CRM?
    2 companies on StackShare use Capsule CRM

    Integrations

    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with SugarCRM?
    10 tools on StackShare integrate with SugarCRM
    What tools integrate with Capsule CRM?
    15 tools on StackShare integrate with Capsule CRM

    What are some alternatives to Intercom, SugarCRM, and Capsule CRM?

    • Customer.io - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

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    Interest Over Time


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