Papercups vs Cohere: What are the differences?
Developers describe Papercups as "Open source live customer chat". It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging. On the other hand, Cohere is detailed as "*Observe and interact with users, live *". It is the best way to onboard and support users. You can see what users are doing on your product in real time, and guide them with shared cursors, scrolling, and typing – by adding just 2 lines of code to your web app.
Papercups and Cohere belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Papercups are:
- Chat directly with your users
- Highly customizable widget
- Integrate with your favorite tools
On the other hand, Cohere provides the following key features:
- Make onboardings unforgettable
- Support your users 3x faster
- Give more engaging sales demos