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Learn MorePros of Desk.com
Pros of Elevio
Pros of FreshDesk
Pros of Desk.com
- Custom fields3
- Automated response and templates3
- Easy to setup3
- Collaboration functionality3
- Salesforce integration2
Pros of Elevio
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Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
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What is Desk.com?
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
What is Elevio?
elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most.
It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc
What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
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What are some alternatives to Desk.com, Elevio, and FreshDesk?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Salesforce Service Cloud
It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.