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Desk.com

78
54
+ 1
14
Elevio

21
24
+ 1
0
FreshDesk

462
272
+ 1
8
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Pros of Desk.com
Pros of Elevio
Pros of FreshDesk
  • 3
    Custom fields
  • 3
    Automated response and templates
  • 3
    Easy to setup
  • 3
    Collaboration functionality
  • 2
    Salesforce integration
    Be the first to leave a pro
    • 3
      Omnichannel capabilities
    • 2
      Centralizes our customer support
    • 2
      Great Value for Money
    • 1
      Cheap

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    What is Desk.com?

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

    What is Elevio?

    elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

    What is FreshDesk?

    Freshdesk is an on demand customer support software that works across multiple support channels.

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    What companies use Desk.com?
    What companies use Elevio?
    What companies use FreshDesk?

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    What tools integrate with Desk.com?
    What tools integrate with Elevio?
    What tools integrate with FreshDesk?

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    What are some alternatives to Desk.com, Elevio, and FreshDesk?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Salesforce Service Cloud
    It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives