Desk.com vs. elevio vs. SupportBee

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Desk.com

elevio

SupportBee

Favorites

5

Favorites

6

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

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  • 458
  • 0
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Description

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like Desk.com?

Pros
Why do you like elevio?

Pros
Why do you like SupportBee?

Pricing

Desk.com Pricing elevio Pricing SupportBee Pricing

Companies

37 Companies Using Desk.com
9 Companies Using elevio
2 Companies Using SupportBee

Integrations

Desk.com Integrations
elevio Integrations
SupportBee Integrations

What are some alternatives to Desk.com, elevio, and SupportBee?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to Desk.com

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