FreshDesk vs. Desk.com vs. GrooveHQ

Get help choosing one of these Get news updates about these tools


FreshDesk

Desk.com

GrooveHQ

Favorites

4

Favorites

5

Favorites

2

Hacker News, Reddit, Stack Overflow Stats

  • 1.16K
  • 976
  • 59
  • 24
  • 458
  • 0
  • 1.67K
  • 396
  • 0

Description

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Pros about this tool

Pros
Why do you like FreshDesk?

Pros
Why do you like Desk.com?

Pros
Why do you like GrooveHQ?

Cta desktop@2x

Pricing

FreshDesk Pricing Desk.com Pricing GrooveHQ Pricing

Companies

155 Companies Using FreshDesk
37 Companies Using Desk.com
25 Companies Using GrooveHQ

Integrations

FreshDesk Integrations
Desk.com Integrations
GrooveHQ Integrations

What are some alternatives to FreshDesk, Desk.com, and GrooveHQ?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to FreshDesk

Latest News

Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
Our Favourite Reads on Customer Support
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...


Interest Over Time


Get help choosing one of these
Cta desktop@2x