FreshDesk vs. Desk.com vs. GrooveHQ



Hacker News, Reddit, Stack Overflow Stats

  • 1.16K
  • 1.36K
  • 60
  • 24
  • 522
  • 0
  • 1.67K
  • 469
  • 0

GitHub Stats

No public GitHub repository stats available
No public GitHub repository stats available
No public GitHub repository stats available

Description

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Cons

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

Pricing

How much does FreshDesk cost?
FreshDesk Pricing
How much does Desk.com cost?
Desk.com Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing

Companies

What companies use FreshDesk?
179 companies on StackShare use FreshDesk
What companies use Desk.com?
42 companies on StackShare use Desk.com
What companies use GrooveHQ?
36 companies on StackShare use GrooveHQ

Integrations

What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ

What are some alternatives to FreshDesk, Desk.com, and GrooveHQ?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to FreshDesk

Latest News

Hello world!
Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...
The Little Big Guide to Ecommerce Customer Service
Swarming vs Tiered Support: Which One Is Right For You?
The 10 Best Customer Service Tips for 2019


Interest Over Time