FreshDesk vs. Desk.com vs. Kayako

Get help choosing one of these Get news updates about these tools


FreshDesk

Desk.com

Kayako

Favorites

4

Favorites

5

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 1.16K
  • 976
  • 58
  • 24
  • 458
  • 0
  • 20
  • 300
  • 0

Description

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like FreshDesk?

Pros
Why do you like Desk.com?

Pros
Why do you like Kayako?

Pricing

FreshDesk Pricing Desk.com Pricing Kayako Pricing

Companies

155 Companies Using FreshDesk
37 Companies Using Desk.com
1 Companies Using Kayako

Integrations

FreshDesk Integrations
Desk.com Integrations
Kayako Integrations

What are some alternatives to FreshDesk, Desk.com, and Kayako?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to FreshDesk

Latest News

Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
Our Favourite Reads on Customer Support
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


Get help choosing one of these