FreshDesk vs. Desk.com vs. Kayako



Hacker News, Reddit, Stack Overflow Stats

  • 1.16K
  • 1.36K
  • 61
  • 24
  • 530
  • 0
  • 20
  • 306
  • 0

GitHub Stats

No public GitHub repository stats available
No public GitHub repository stats available
No public GitHub repository stats available

Description

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose Kayako?
Why do you like Kayako?

Cons

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using Kayako?
No Cons submitted yet for Kayako
Downsides of Kayako?

Pricing

How much does FreshDesk cost?
FreshDesk Pricing
How much does Desk.com cost?
Desk.com Pricing
How much does Kayako cost?
Kayako Pricing

Companies

What companies use FreshDesk?
179 companies on StackShare use FreshDesk
What companies use Desk.com?
42 companies on StackShare use Desk.com
What companies use Kayako?
3 companies on StackShare use Kayako

Integrations

What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with Kayako?
2 tools on StackShare integrate with Kayako

What are some alternatives to FreshDesk, Desk.com, and Kayako?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to FreshDesk

Latest News

Hello world!
Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...
10 Ways to Improve your Customer Success Strategy
Migrating from Zendesk to Kayako with an Automated S...
Watch Jeanne Bliss’s Webinar: How to Provide Custome...


Interest Over Time