UserVoice vs. FreshDesk vs. Desk.com

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Description

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

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Pros

Why do developers choose UserVoice?
Why do you like UserVoice?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Cons

What are the cons of using UserVoice?
Downsides of UserVoice?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

Pricing

How much does UserVoice cost?
UserVoice Pricing
How much does FreshDesk cost?
FreshDesk Pricing
How much does Desk.com cost?
Desk.com Pricing

Companies

What companies use UserVoice?
168 companies on StackShare use UserVoice
What companies use FreshDesk?
157 companies on StackShare use FreshDesk
What companies use Desk.com?
37 companies on StackShare use Desk.com

Integrations

What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com

What are some alternatives to UserVoice, FreshDesk, and Desk.com?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to UserVoice

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