Help Scout vs. Desk.com vs. GrooveHQ

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Help Scout

Desk.com

GrooveHQ

Favorites

10

Favorites

5

Favorites

2

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 24
  • 458
  • 0
  • 1.67K
  • 396
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like Desk.com?

Pros
Why do you like GrooveHQ?

Pricing

Help Scout Pricing Desk.com Pricing GrooveHQ Pricing

Companies

222 Companies Using Help Scout
37 Companies Using Desk.com
25 Companies Using GrooveHQ

Integrations

Help Scout Integrations
Desk.com Integrations
GrooveHQ Integrations

What are some alternatives to Help Scout, Desk.com, and GrooveHQ?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Help Scout

Latest News

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Interest Over Time


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