Desk.com vs. GrooveHQ vs. Kayako
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Hacker News, Reddit, Stack Overflow Stats |
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GitHub Stats |
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Description |
What is Desk.com?Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
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What is GrooveHQ?Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
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What is Kayako?Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
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Want advice about which of these to choose?Ask the StackShare community! |
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Pros |
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Cons |
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Pricing |
How much does Desk.com cost?
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How much does GrooveHQ cost?
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How much does Kayako cost?
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Companies |
What companies use Desk.com?
42 companies on StackShare use Desk.com
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What companies use GrooveHQ?
36 companies on StackShare use GrooveHQ
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What companies use Kayako?
3 companies on StackShare use Kayako
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Integrations |
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
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What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ
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What tools integrate with Kayako?
2 tools on StackShare integrate with Kayako
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What are some alternatives to Desk.com, GrooveHQ, and Kayako?
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Latest News |
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February 07, 2018
Automated customer service must be deeply personal t...
January 30, 2018
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January 24, 2018
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The Little Big Guide to Ecommerce Customer Service
February 13, 2019
Swarming vs Tiered Support: Which One Is Right For You?
February 06, 2019
The 10 Best Customer Service Tips for 2019
January 30, 2019
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Customer Experience Tips by Lisa Bodell
February 19, 2019
10 Ways to Improve your Customer Success Strategy
February 13, 2019
Migrating from Zendesk to Kayako with an Automated S...
February 06, 2019
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Related Comparisons
Interest Over Time
Reviews of Desk.com, GrooveHQ, and Kayako
How developers use Desk.com vs GrooveHQ vs Kayako
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Bright Canopy, LLC uses GrooveHQ
We use GrooveHQ to handle all inbound customer support requests. Works great!
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