Desk.com vs GrooveHQ vs UserVoice

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Desk.com
Desk.com

76
48
+ 1
11
GrooveHQ
GrooveHQ

48
18
+ 1
10
UserVoice
UserVoice

357
116
+ 1
143
- No public GitHub repository available -
- No public GitHub repository available -
- No public GitHub repository available -

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is GrooveHQ?

Build better customer experiences with Groove

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
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Why do developers choose Desk.com?
Why do developers choose GrooveHQ?
Why do developers choose UserVoice?

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      What companies use Desk.com?
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      What are some alternatives to Desk.com, GrooveHQ, and UserVoice?
      FreshDesk
      Freshdesk is an on demand customer support software that works across multiple support channels.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Salesforce Service Cloud
      It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
      Help Scout
      With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
      Jira Service Desk
      It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
      See all alternatives
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      Reviews of Desk.com, GrooveHQ, and UserVoice
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      How developers use Desk.com, GrooveHQ, and UserVoice
      Avatar of StackShare
      StackShare uses UserVoiceUserVoice

      Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.

      Avatar of Lee Munroe
      Lee Munroe uses UserVoiceUserVoice

      When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.

      Avatar of Bright Canopy,  LLC
      Bright Canopy, LLC uses GrooveHQGrooveHQ

      We use GrooveHQ to handle all inbound customer support requests. Works great!

      Avatar of Dirk Eisenberg
      Dirk Eisenberg uses UserVoiceUserVoice

      Gives any user the chance to give feedback and drop support tickets.

      Avatar of Giftstarter
      Giftstarter uses UserVoiceUserVoice

      We like to give users a voice. We do that with UserVoice.

      Avatar of AmericanBibleSociety
      AmericanBibleSociety uses UserVoiceUserVoice

      Our user feedback and support tool for all products.

      How much does Desk.com cost?
      How much does GrooveHQ cost?
      How much does UserVoice cost?