Desk.com vs. SupportBee vs. Happyfox

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Desk.com

SupportBee

Happyfox

Favorites

5

Favorites

1

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

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Description

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

Pros about this tool

Pros
Why do you like Desk.com?

Pros
Why do you like SupportBee?

Pros
Why do you like Happyfox?

Cta desktop@2x

Pricing

Desk.com Pricing SupportBee Pricing Happyfox Pricing

Companies

37 Companies Using Desk.com
2 Companies Using SupportBee
2 Companies Using Happyfox

Integrations

Desk.com Integrations
SupportBee Integrations
Happyfox Integrations

What are some alternatives to Desk.com, SupportBee, and Happyfox?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to Desk.com

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