Help Scout vs. Desk.com vs. Kayako

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Help Scout

Desk.com

Kayako

Favorites

10

Favorites

5

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 24
  • 458
  • 0
  • 20
  • 300
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like Desk.com?

Pros
Why do you like Kayako?

Cta desktop@2x

Pricing

Help Scout Pricing Desk.com Pricing Kayako Pricing

Companies

222 Companies Using Help Scout
37 Companies Using Desk.com
1 Companies Using Kayako

Integrations

Help Scout Integrations
Desk.com Integrations
Kayako Integrations

What are some alternatives to Help Scout, Desk.com, and Kayako?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Help Scout

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Interest Over Time


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