Help Scout vs. UserVoice vs. Desk.com
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Help Scout |
UserVoice |
Desk.com |
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Favorites10
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Favorites12
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Favorites5
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Hacker News, Reddit, Stack Overflow Stats |
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Description |
What is Help Scout?With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
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What is UserVoice?UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
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What is Desk.com?Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
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Pricing |
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Companies |
222 Companies Using Help Scout
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168 Companies Using UserVoice
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37 Companies Using Desk.com
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Integrations |
Help Scout
Integrations
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UserVoice
Integrations
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Desk.com
Integrations
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What are some alternatives to Help Scout, UserVoice, and Desk.com?
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Latest News |
The 8 Best Ways to Collect Customer Feedback
February 13, 2018
Release Notes: January
February 13, 2018
15 Customer Service Skills Every Employee Needs
February 12, 2018
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Security and Product Management
January 30, 2018
You Are Not the Customer…Even When You Are
January 18, 2018
Surprise Insights: Coping with Unexpected Product Fe...
January 08, 2018
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3 employee recruitment and onboarding strategies tha...
February 07, 2018
Automated customer service must be deeply personal t...
January 30, 2018
4 tips for collecting overdue invoices and preventin...
January 24, 2018
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How developers use Help Scout vs UserVoice vs Desk.com
Uploadcare uses Help Scout
Uploadcare is providing it's top notch tech support with the help of Help Scout.
leemunroe uses UserVoice
When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.
StackShare uses UserVoice
Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.
