Help Scout vs. UserVoice vs. Desk.com

Important emails

Customer Contact and Support

Uploadcare is providing it's top notch tech support with the help of Help Scout.

When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.

Feature requests.

Gives any user the chance to give feedback and drop support tickets.

For it's knowledge base.

Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.

To receive feedback from users

We like to give users a voice. We do that with UserVoice.

Our user feedback and support tool for all products.

Customer support and feedback for mobile