Desk.com vs. SupportBee vs. UserVoice

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Description

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

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Pros

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose SupportBee?
Why do you like SupportBee?

Why do developers choose UserVoice?
Why do you like UserVoice?

Cons

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using SupportBee?
No Cons submitted yet for SupportBee
Downsides of SupportBee?

What are the cons of using UserVoice?
Downsides of UserVoice?

Pricing

How much does Desk.com cost?
Desk.com Pricing
How much does SupportBee cost?
SupportBee Pricing
How much does UserVoice cost?
UserVoice Pricing

Companies

What companies use Desk.com?
41 companies on StackShare use Desk.com
What companies use SupportBee?
3 companies on StackShare use SupportBee
What companies use UserVoice?
185 companies on StackShare use UserVoice

Integrations

What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with SupportBee?
6 tools on StackShare integrate with SupportBee
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice

What are some alternatives to Desk.com, SupportBee, and UserVoice?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Desk.com

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