Need advice about which tool to choose?Ask the StackShare community!

Drift

152
96
+ 1
0
Olark

414
72
+ 1
70
Add tool

Drift vs Olark: What are the differences?

  1. Pricing Model: One key difference between Drift and Olark is their pricing model. Drift offers a freemium model, allowing users to start with a free version and then upgrade to paid plans. On the other hand, Olark follows a straightforward pricing structure with a monthly subscription fee based on the number of users.
  2. Live Chat Features: Drift is known for its conversational marketing approach, offering features such as chatbots, automated messaging, and lead qualification. In contrast, Olark focuses more on traditional live chat functionality with options for customization and integration.
  3. Target Audience: Drift primarily targets enterprise-level businesses and focuses on providing advanced marketing and sales automation tools. Olark, on the other hand, caters to small and medium-sized businesses looking for simple and effective live chat solutions.
  4. Integration Capabilities: Drift offers a wide range of integrations with CRM systems, marketing automation platforms, and other tools to streamline workflows and data sharing. Olark, while providing some integrations, does not offer the same level of integration options as Drift.
  5. User Interface: Drift is known for its modern and user-friendly interface, designed to enhance user experience and make it easy for users to navigate the platform. Olark also provides a user-friendly interface but may not have the same level of modern design and ease of use as Drift.

In Summary, Drift and Olark differ in their pricing model, live chat features, target audience, integration capabilities, and user interface.

Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn More
Pros of Drift
Pros of Olark
    Be the first to leave a pro
    • 28
      Easy to communicate with customers
    • 14
      Simple setup
    • 11
      Good interface
    • 8
      Free
    • 4
      Chrome/Safari notifications about new messages
    • 2
      Gchat integration
    • 2
      Integrated Feedback
    • 1
      great support

    Sign up to add or upvote prosMake informed product decisions

    What is Drift?

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

    What is Olark?

    Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

    Need advice about which tool to choose?Ask the StackShare community!

    Jobs that mention Drift and Olark as a desired skillset
    What companies use Drift?
    What companies use Olark?
    See which teams inside your own company are using Drift or Olark.
    Sign up for StackShare EnterpriseLearn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Drift?
    What tools integrate with Olark?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    Blog Posts

    Jul 2 2019 at 9:34PM

    Segment

    Google AnalyticsAmazon S3New Relic+25
    10
    6751
    What are some alternatives to Drift and Olark?
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    Freshchat
    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
    HubSpot
    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
    Punch
    Punch allows you to use boilerplates to quickly setup a site, write minimal templates with Mustache, and create flexible site structures with inheritable layouts and partials.
    Swift
    Writing code is interactive and fun, the syntax is concise yet expressive, and apps run lightning-fast. Swift is ready for your next iOS and OS X project — or for addition into your current app — because Swift code works side-by-side with Objective-C.
    See all alternatives