Help Scout vs. FreshDesk vs. elevio

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Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

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Pros

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose elevio?
Why do you like elevio?

Cons

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using elevio?
No Cons submitted yet for elevio
Downsides of elevio?

Pricing

How much does Help Scout cost?
Help Scout Pricing
How much does FreshDesk cost?
FreshDesk Pricing
How much does elevio cost?
elevio Pricing

Companies

What companies use Help Scout?
222 companies on StackShare use Help Scout
What companies use FreshDesk?
157 companies on StackShare use FreshDesk
What companies use elevio?
9 companies on StackShare use elevio

Integrations

What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with elevio?
15 tools on StackShare integrate with elevio

What are some alternatives to Help Scout, FreshDesk, and elevio?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Help Scout

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