GrooveHQ vs. elevio vs. SupportBee

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GrooveHQ

elevio

SupportBee

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2

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6

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1

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Description

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like GrooveHQ?

Pros
Why do you like elevio?

Pros
Why do you like SupportBee?

Pricing

GrooveHQ Pricing elevio Pricing SupportBee Pricing

Companies

25 Companies Using GrooveHQ
9 Companies Using elevio
2 Companies Using SupportBee

Integrations

GrooveHQ Integrations
elevio Integrations
SupportBee Integrations

What are some alternatives to GrooveHQ, elevio, and SupportBee?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to GrooveHQ



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