Elevio vs Help Scout vs Kayako

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Elevio

21
24
+ 1
0
Help Scout

344
111
+ 1
60
Kayako

12
19
+ 1
23
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Pros of Elevio
Pros of Help Scout
Pros of Kayako
    Be the first to leave a pro
    • 19
      Email based helpdesk
    • 18
      Great user experience
    • 10
      Reasonably priced
    • 7
      No helpdesk branding
    • 6
      Free plan for startups
    • 3
      Easy to customize
    • 3
      Possible to host on your own
    • 3
      API access
    • 3
      Module based extensions
    • 3
      OS independent frontend
    • 3
      Customers can use it easily
    • 3
      Unlimited custom fields on forms
    • 2
      Simple, powerhouse and scalable.

    Sign up to add or upvote prosMake informed product decisions

    What is Elevio?

    elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

    What is Help Scout?

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

    What is Kayako?

    Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Elevio?
    What companies use Help Scout?
    What companies use Kayako?

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    What tools integrate with Elevio?
    What tools integrate with Help Scout?
    What tools integrate with Kayako?

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    What are some alternatives to Elevio, Help Scout, and Kayako?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives