Help Scout vs. elevio vs. SupportBee

Get help choosing one of these Get news updates about these tools


Help Scout

elevio

SupportBee

Favorites

10

Favorites

6

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • -
  • 4
  • 0
  • 1.42K
  • 36
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like elevio?

Pros
Why do you like SupportBee?

Pricing

Help Scout Pricing elevio Pricing SupportBee Pricing

Companies

222 Companies Using Help Scout
9 Companies Using elevio
2 Companies Using SupportBee

Integrations

Help Scout Integrations
elevio Integrations
SupportBee Integrations

What are some alternatives to Help Scout, elevio, and SupportBee?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Help Scout

Latest News

The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs


Interest Over Time


Get help choosing one of these