Help Scout vs. SupportBee vs. elevio



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Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose SupportBee?
Why do you like SupportBee?

Why do developers choose elevio?
Why do you like elevio?

Cons

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using SupportBee?
No Cons submitted yet for SupportBee
Downsides of SupportBee?

What are the cons of using elevio?
No Cons submitted yet for elevio
Downsides of elevio?

Pricing

How much does Help Scout cost?
Help Scout Pricing
How much does SupportBee cost?
SupportBee Pricing
How much does elevio cost?
elevio Pricing

Companies

What companies use Help Scout?
249 companies on StackShare use Help Scout
What companies use SupportBee?
3 companies on StackShare use SupportBee
What companies use elevio?
11 companies on StackShare use elevio

Integrations

What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with SupportBee?
6 tools on StackShare integrate with SupportBee
What tools integrate with elevio?
15 tools on StackShare integrate with elevio

What are some alternatives to Help Scout, SupportBee, and elevio?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Help Scout

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