Zendesk vs. elevio vs. SupportBee

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Zendesk

elevio

SupportBee

Favorites

43

Favorites

6

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like elevio?

Pros
Why do you like SupportBee?

Pricing

Zendesk Pricing elevio Pricing SupportBee Pricing

Companies

1738 Companies Using Zendesk
9 Companies Using elevio
2 Companies Using SupportBee

Integrations

Zendesk Integrations
elevio Integrations
SupportBee Integrations

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience


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