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Fat Free CRM vs Salesforce Service Cloud

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Fat Free CRM
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Salesforce Service Cloud
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Fat Free CRM vs Salesforce Service Cloud: What are the differences?

What is Fat Free CRM? An open source CRM designed to be highly customizable; elegant in simplicity. It is an open source Ruby on Rails -based customer relationship management platform. Out of the box it features group collaboration, campaign and lead management, contact lists, and opportunity tracking.

What is Salesforce Service Cloud? A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Fat Free CRM and Salesforce Service Cloud can be categorized as "CRM" tools.

Some of the features offered by Fat Free CRM are:

  • Manage leads
  • Build campaigns
  • Search

On the other hand, Salesforce Service Cloud provides the following key features:

  • Lightning Service Console
  • Case Management
  • Workflow and Approvals

Fat Free CRM is an open source tool with 3.15K GitHub stars and 1.22K GitHub forks. Here's a link to Fat Free CRM's open source repository on GitHub.

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What is Fat Free CRM?

It is an open source Ruby on Rails -based customer relationship management platform. Out of the box it features group collaboration, campaign and lead management, contact lists, and opportunity tracking.

What is Salesforce Service Cloud?

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Need advice about which tool to choose?Ask the StackShare community!

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What tools integrate with Fat Free CRM?
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What are some alternatives to Fat Free CRM and Salesforce Service Cloud?
SugarCRM
Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.
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Git
Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
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