Help Scout vs. FreshDesk vs. GrooveHQ

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Hacker News, Reddit, Stack Overflow Stats

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Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Pros

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Cons

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

Pricing

How much does Help Scout cost?
Help Scout Pricing
How much does FreshDesk cost?
FreshDesk Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing

Companies

What companies use Help Scout?
222 companies on StackShare use Help Scout
What companies use FreshDesk?
155 companies on StackShare use FreshDesk
What companies use GrooveHQ?
25 companies on StackShare use GrooveHQ

Integrations

What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ

What are some alternatives to Help Scout, FreshDesk, and GrooveHQ?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Help Scout

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