Help Scout vs. FreshDesk vs. Kayako

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Help Scout

FreshDesk

Kayako

Favorites

10

Favorites

4

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 1.16K
  • 976
  • 58
  • 20
  • 300
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like FreshDesk?

Pros
Why do you like Kayako?

Pricing

Help Scout Pricing FreshDesk Pricing Kayako Pricing

Companies

222 Companies Using Help Scout
155 Companies Using FreshDesk
1 Companies Using Kayako

Integrations

Help Scout Integrations
FreshDesk Integrations
Kayako Integrations

What are some alternatives to Help Scout, FreshDesk, and Kayako?

  • Zendesk - The leading cloud-based customer service software solution.
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Help Scout

Latest News

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Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


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