Help Scout vs. FreshDesk vs. SupportBee

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Help Scout

FreshDesk

SupportBee

Favorites

10

Favorites

4

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 1.16K
  • 974
  • 58
  • 1.42K
  • 36
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like FreshDesk?

Pros
Why do you like SupportBee?

Pricing

Help Scout Pricing FreshDesk Pricing SupportBee Pricing

Companies

222 Companies Using Help Scout
151 Companies Using FreshDesk
2 Companies Using SupportBee

Integrations

Help Scout Integrations
FreshDesk Integrations
SupportBee Integrations

Latest News

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Interest Over Time


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