Help Scout vs. UserVoice vs. FreshDesk

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Help Scout

UserVoice

FreshDesk

Favorites

10

Favorites

12

Favorites

4

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 524
  • 13.4K
  • 37
  • 1.16K
  • 976
  • 59

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like UserVoice?

Pros
Why do you like FreshDesk?

Cons about this tool

Cons
No Cons submitted yet for Help Scout
Cons
Cons
No Cons submitted yet for FreshDesk

Pricing

Help Scout Pricing UserVoice Pricing FreshDesk Pricing

Companies

222 Companies Using Help Scout
168 Companies Using UserVoice
155 Companies Using FreshDesk

Integrations

Help Scout Integrations
UserVoice Integrations
FreshDesk Integrations

What are some alternatives to Help Scout, UserVoice, and FreshDesk?

  • Zendesk - The leading cloud-based customer service software solution.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Help Scout

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