Help Scout vs. UserVoice vs. FreshDesk

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Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

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Pros

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose UserVoice?
Why do you like UserVoice?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Cons

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using UserVoice?
Downsides of UserVoice?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

Pricing

How much does Help Scout cost?
Help Scout Pricing
How much does UserVoice cost?
UserVoice Pricing
How much does FreshDesk cost?
FreshDesk Pricing

Companies

What companies use Help Scout?
222 companies on StackShare use Help Scout
What companies use UserVoice?
168 companies on StackShare use UserVoice
What companies use FreshDesk?
156 companies on StackShare use FreshDesk

Integrations

What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk

What are some alternatives to Help Scout, UserVoice, and FreshDesk?

  • Zendesk - The leading cloud-based customer service software solution.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Help Scout

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