UserVoice vs. FreshDesk vs. SupportBee

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UserVoice

FreshDesk

SupportBee

Favorites

12

Favorites

4

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 524
  • 13.4K
  • 37
  • 1.16K
  • 976
  • 59
  • 1.42K
  • 36
  • 0

Description

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like UserVoice?

Pros
Why do you like FreshDesk?

Pros
Why do you like SupportBee?

Cons about this tool

Cons
Cons
No Cons submitted yet for FreshDesk
Cons
No Cons submitted yet for SupportBee

Pricing

UserVoice Pricing FreshDesk Pricing SupportBee Pricing

Companies

168 Companies Using UserVoice
155 Companies Using FreshDesk
2 Companies Using SupportBee

Integrations

UserVoice Integrations
FreshDesk Integrations
SupportBee Integrations

What are some alternatives to UserVoice, FreshDesk, and SupportBee?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to UserVoice

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