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FullStory vs Usabilla: What are the differences?
What is FullStory? Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.
What is Usabilla? Empowering organizations to become truly customer-centric by listening to what consumers need. It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
FullStory and Usabilla belong to "User Feedback as a Service" category of the tech stack.
Some of the features offered by FullStory are:
- Session Playback
- Cobrowsing
- Event search
On the other hand, Usabilla provides the following key features:
- Custom feedback forms
- Screenshot functionality
- In-page feedback
Pros of FullStory
- See full user sessions8
- "Skip inactivity" during playback5
- Playback console errors as they happen5
- Speed up playback5
- Easy integration through Segment3
- Segment users based on actions3
- User event stream3
- CRAZY expensive after free plan1
Pros of Usabilla
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Cons of FullStory
- Expensive2
- If you're using it via Segment, it's all or nothing1
- We'll never get through all the sessions recorded1
- Doesn't integrate with our exception monitoring1
Cons of Usabilla
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What is FullStory?
What is Usabilla?
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What companies use FullStory?
What companies use Usabilla?
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What tools integrate with FullStory?
What tools integrate with Usabilla?
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