Gorgias vs User Report: What are the differences?

Gorgias: Flawless customer service for Shopify stores. It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers; User Report: User engagement tools, that help build better products. User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Gorgias and User Report can be primarily classified as "Help Desk" tools.

Some of the features offered by Gorgias are:

• Conversation history and order data
• Drive revenue with chat campaigns
• Data-rich macros

On the other hand, User Report provides the following key features:

• Free and easy to use
• Demographics
• Net Promoter Score