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GrooveHQ
GrooveHQ

50
20
+ 1
10
Positionly
Positionly

7
10
+ 1
0
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GrooveHQ vs Positionly: What are the differences?

GrooveHQ: Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more. Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free; Positionly: Monitor daily changes, your competitors, measure SEO performance, and improve your search engine rankings. Positionly lets you monitor daily changes, your competitors, measure SEO performance and improve your search engine rankings.

GrooveHQ belongs to "Help Desk" category of the tech stack, while Positionly can be primarily classified under "SEO as a Service".

Some of the features offered by GrooveHQ are:

  • Ticket Management- From submission to resolution, Groove's intuitive features make customer support easier, with tools that organize, automate and manage your workflow.
  • Custom Folders- Save time and get through customer support requests faster by organizing your tickets into custom folders.
  • Custom Rules- Simplify and automate ticket management by creating custom rules to assign, forward, prioritize tickets and more.

On the other hand, Positionly provides the following key features:

  • Ranking Tracker
  • Competitor Analysis
  • Backlink Checker
- No public GitHub repository available -
- No public GitHub repository available -

What is GrooveHQ?

Build better customer experiences with Groove

What is Positionly?

Positionly lets you monitor daily changes, your competitors, measure SEO performance and improve your search engine rankings.
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        What tools integrate with GrooveHQ?
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          What are some alternatives to GrooveHQ and Positionly?
          Zendesk
          Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
          FreshDesk
          Freshdesk is an on demand customer support software that works across multiple support channels.
          UserVoice
          UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
          Help Scout
          With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
          Desk.com
          Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
          See all alternatives
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          How developers use GrooveHQ and Positionly
          Avatar of Bright Canopy,  LLC
          Bright Canopy, LLC uses GrooveHQGrooveHQ

          We use GrooveHQ to handle all inbound customer support requests. Works great!

          How much does GrooveHQ cost?
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